Objectives which Chat2Desk
helps to reach
Sales and
marketing
Get new clients via website, use new channels to promote your product and close deals straight in your CRM-system
Technical support
24/7 technical support will help you with any question about configuration and functioning of the system
Business
automation
Chatbots and AI will take over from 30% to 70% of requests and reduce the staff costs
Chatbots and automation
Let the operators handle complex tasks — the program will do the routine.
Answer your customers and manage routine automatically. Choose from
a wide range of tools:
chatbots, scripts, self-service menu, AI.
Free up your operators for more important tasks. Learn more about self-service menu.
Customization on demand
Our programmers will develop a customized solution for you
We adapt the service for you and develop customized solutions that meet the needs of your company
Website widget
Add messengers, voice calls and social media to your widget
Give customers an easy way to contact you. No more searching for contacts all over the site: just click the button and start a dialog. Watch the video to see how the widget works.
API integrations
Implement messengers to customer relationship management systems
No more lost leads: connect messengers directly to your CRM system.
Choose amoCRM; Bitrix24; SalesapCRM; Microsoft Dynamics 365; bpm'online; GenCRM; Megaplan; 1C-Enterprise.
Advanced analytics
Identify successful work scenarios and modify your strategy
Create reports inside Chat2Desk interface or connect messengers to Google Analytics and Yandex.Metrika. Identify winning work scenarios, adjust your strategy and reward successful employees.
Operator workspace
PC and laptop
Operators can communicate
via several messengers simultaneously from any browser
Android device
Full operator workstation in an Android smartphone
iOS
device
IPhone app grants access to all functions required by the operator.
Trial period
And we will reply quickly