Last updated on: 2nd of March, 2026

 

These general Terms of use (hereinafter, the “Terms”) apply to the website of chat2desk.net, as well as its affiliated companies and associates. 

 

In accordance with the provisions of the applicable legislation, the following identification details of the site owner are provided below:

Index

1. Object

2. User Access and Registration

3. Terms of acceptance

4. Trial Services; Pre-Released Services

5. Licensing conditions

6. Subscription, Fees, Upgrades and renewals

7. Term and Termination; Suspension

8. Confidentiality 

9. Responsibility 

10. Privacy and security

11. Term and amendment of the offer and mandatory documents

12. Notice regarding third parties

13. Final provisions

 

1. Object

OMNI-2023 DOO Pančevo (hereinafter Company/Licensor) is a technology company whose main activity is the development and management of a technology platform (hereinafter the “Platform”) allowing the registered user of the Platform (hereinafter the “Licensee”) to set up, optimize, and analyze communication with end-users using a chat widget on the Licensee’s website. 

Additionally, our software allows Licensees to configure a chatbot for their website with service quality evaluation functions (surveys) and the ability to order products/services via requests, with application forms based on end-users' needs.

In all cases, the Company acts as an intermediary technology provider, therefore, its sole responsibility and task is to facilitate interaction between Licensees and their end-users. The Company is in no way intended for, nor does it bear responsibility for:

• The distribution of advertising information on the Internet and/or providing access to such information;
• Posting offers for the purchase (sale) of goods, works, services, or property rights on the Internet;
• Searching for potential buyers (sellers) and/or concluding transactions.

The Licensor undertakes to provide the Licensee, for a fee, under the terms of a simple (non-exclusive) license, with the right to use the Product, and the Licensee undertakes to pay the license fee and comply with the established restrictions on the use of the Product.

The Licensee agrees to these Terms and Mandatory Documents linked in these Terms that form part of the Terms (hereinafter - Mandatory Documents):

• Privacy and Data Protection Policy means a document published and/or available at https://chat2desk.rs/privacy-policy, https://chat2desk.net/privacy-policy which contains the rules for providing and using users' personal information on the Platform, including personal data;
• Cookie Policy - https://chat2desk.rs/cookie-policy, https://chat2desk.net/cookie-policy
• Tariff is a scope of tariffs published and/or available online: https://chat2desk.net/tariffs, https://chat2desk.rs/tariffs. This document defines the fees, license functionality, warranty obligations, and other conditions for granting usage rights.
• Website means a set of software and hardware resources, as well as the information materials placed thereon (texts, images, files, databases, and other objects), accessible on the Internet under a unique domain name chat2desk.net, chat2desk.rs which enables interaction between users through standard Internet protocols.
• Documentation and information on the Website describing the Platform's use, optional features, Product logic, technical requirements, terms, instructions, and news.

2. User Access and Registration 

a. Basic requirements for Registration

In order to be a Licensee, it is essential that the following requirements are met:

• The Licensee (or its authorized representative) must be at least 18 years of age;
• Complete the account registration process on the Platform;
• Provide true, complete, and up-to-date contact and billing information.
• By using the Product, the Licensee represents and warrants that all requirements are met and that the Product will not be used in a way that violates any laws or regulations. By representing and warranting, the Licensee is making a legally enforceable promise. The Company may refuse registration, close accounts, and change eligibility requirements at any time at its sole discretion.
  
  

b. Terms of acceptance

Upon registration of an account and acceptance of these Terms, the Agreement, including all Mandatory Documents, is deemed to be concluded between the Licensee and the Company. The term of the Agreement shall commence upon such acceptance and continue for as long as the Licensee has an active account or until terminated in accordance with these Terms.

In the event that an account is registered on behalf of a company or other legal entity, the person performing the registration represents and warrants that they possess the full power and authority to bind such entity to this Agreement.

c. Closing Users accounts

The Licensee or the Company may terminate the Agreement at any time. Reasons for termination by the Company include, but are not limited to:

• Deletion of the Licensee’s Account by the user;
• A material violation of the Terms or Mandatory Documents;
• If the account remains inactive for 24 months or more.

Once the account is closed, the Licensee acknowledges and agrees that the Company may permanently delete the account and all related data. The username will no longer be available for future accounts and cannot be restored. Refunds will not be issued unless explicitly stated in Section 6.3 of these Terms.

d. Account and Password

The Licensee is solely responsible for maintaining the confidentiality of the account name, password, ID, and other personal data. The Licensee is also responsible for all actions taken within their account, regardless of whether those actions were authorized or not (except for actions for which the Company is directly responsible).

The Licensee must immediately notify the Company of any unauthorized access to or use of the account. The Company is not liable for any losses related to password theft or hacking, provided that the Company has implemented reasonable security measures. The Company does not have access to current passwords and can only provide instructions for resetting them

The Licensee represent and warrant that all information you provide to us when creating an account, as well as when accessing and using Product, is and will remain complete and accurate.

3. Trial Access

The Company may offer part or all of its Licenses or grant limited access in a free, non-binding trial version and/or in connection with a free subscription for a limited period and with limited functionality (“Trial Access”).

The duration of Trial Access will correspond to the period indicated in the License, Order Form/Invoice, or separate written Agreements, unless the Licensee or the Company terminates it earlier for any reason or without cause. The Company reserves the right to modify, cancel, and/or limit Trial Access at any time, with or without notice, and without any further obligations or explanations to the Licensee. Regarding Trial Access, after its termination, the Company may change the account’s URL at any time without prior written notice.

Upon expiration of the Trial Access, the license is deemed to be granted on standard paid terms pursuant to these Terms of Use, unless the Licensee cancels the subscription or stops using the Product prior to the expiration of the Trial Access period.

4. Licensing conditions

a. Reproduction of Products

The reproduction of the client-side of the Products on the Licensee’s and authorized third parties’ computers is permitted solely for the purpose of exercising rights under this Agreement and within the limits established by the Tariff. It is strictly prohibited to:

• Reproduce the Products in parts;
• Make any modifications, additions, or alter the form of the Products as established by the Licensor.

b. Use of Products

The Licensor grants the Licensee the right to use the Products according to their functional purpose as described in the Documentation, limited to:

• Launching and applying the client-side of the Products on the Licensee’s or authorized third parties’ computers;
• Using the server-side of the Products via remote access within the limits set by the Tariff.

As part of using the Products for their intended purpose, the Licensee is entitled, in cases specified in the Documentation, to provide third parties (end-users) access to certain functional capabilities of the Products in the Licensee’s interest, as well as to publicly show visual representations displayed through the Products.

The use of Products for purposes other than those intended is strictly prohibited, including but not limited to:

• Transmitting payment data or any information whose disclosure could result in harm to health, reputation, or financial well-being;
• Distributing counterfeit materials;
• Posting and/or distributing pornographic materials, as well as promoting pornography and child erotica, and advertising intimate services;
• Disseminating any other prohibited information, including extremist materials or those infringing on human rights and freedoms based on race, nationality, religion, language, and gender, inciting violence, or promoting inhumane treatment of animals, as well as encouraging illegal actions (instructions on making weapons, drugs, etc.);
• Spreading false information that defames the honor, dignity, or business reputation of third parties;
• Engaging in other unlawful actions, including hacking, distributing malicious software, violating rules for processing computer information, organizing illegal gambling, or conducting unauthorized promotional activities.

c. Advertising and Commercial Activities

The posting of advertisements and/or providing access to such information, as well as posting offers for selling and buying, and searching for buyers, is prohibited. Mandatory documents may specify special conditions for the use of individual Products.

d. License Transfer and Usage Restrictions

The right to use the Products granted under the Agreement may not be sublicensed or transferred in any manner without the prior written consent of the Licensor. All rights not explicitly granted by the Licensor shall be considered as not granted.

e. Prohibited Actions

The Licensee is strictly prohibited from:

• Modifying, adapting, or altering the Products in any way not specified in the Documentation;
• Reverse-engineering, decompiling, disassembling, or performing any other actions intended to obtain information about the implementation of algorithms used in the Products;
• Using the Products in violation of the acquired Tariff terms;
• Removing or concealing copyright and other proprietary notices included in the Products.

f. Monitoring and Compliance

The Licensor reserves the right to monitor the compliance with the License’s scope and quantitative usage parameters in any manner. Any unauthorized copy of the Products made or used in violation of the Agreement must be immediately destroyed, and possession of such a copy is not considered lawful.

g. License Expansion

During the License term, the Licensee may expand the scope of granted usage rights and the License duration, as well as acquire rights to additional Product Components. Such changes will result in an increase in the license fee (royalty). The fact of granting the Licensee additional usage rights or extending the License duration will be documented in a Report-Act.

If the usage rights are expanded by increasing the number of operators or acquiring rights to additional Product Components, the License duration for the additional operators and/or Components may not exceed the duration of the current (original) License and must be at least equal to the remaining duration of such License. If the Licensee transitions from one License type to another, the usage rights under the previous License will be terminated. The new License’s start date will be determined by the termination date of the previous License.

h. Third-Party Products/Services and Third-Party Providers

The Platform may provide access to Third-Party Products (e.g., messengers). The terms and conditions regarding the use or acquisition of Third-Party Products and the relationships with third-party providers are governed between the Client and the Third-Party Provider. Any exchange of data between the Client and such a Third-Party Provider is conducted solely between the Licensee and the Third-Party. Any questions or disputes arising from the Licensee's use of applications, services, or materials from Third-Party Providers other than Products must be resolved directly with such Third-Party Provider.

The Company does not guarantee the functioning of software not related to the Product.

The Company is not responsible for any disclosure, modification, or deletion of data resulting from access by a Third-Party Provider.

THE COMPANY SHALL NOT BE HELD LIABLE FOR ANY CLAIMS ARISING FROM NON-PRODUCT APPLICATIONS, THIRD-PARTY PROVIDERS, OR THIRD-PARTY PRODUCTS.

5. Subscription, Fees, Upgrades and renewals

Product may be purchased through an order form, such as a license order, invoice, or any other document defined by us, which must be completed and submitted either online, within the product, offline, or in any other manner specified by us (the "Order Form" or "Invoice"). Such an order form will specify, at a minimum, the services ordered, associated fees, subscription plan, and duration, if applicable.

Subscription. Unless otherwise specified in the Order Form or Invoice, the Services are provided on a subscription basis for the term specified in the respective documents (the “Subscription Term” and the “Subscription Plan,” collectively referred to as the “Subscription”).

Updates. The User may upgrade and/or enhance the license by:

1. adding users;
2. switching to a different type of subscription plan;
3. adding additional functionalities, add-ons, features,; and/or
4. extending the subscription term. 

Some updates or other changes may be considered a new purchase; consequently, the subscription term for some or all licenses may be renewed, while for others, it may not, as specified in the description and/or the order form.

Upon an update, the User will be charged the applicable additional fees based on our then-current rates (unless otherwise specified in the Order Form or invoice), prorated for the Subscription Term.

“Add-Ons” refer to additional enhancements and/or extra functionalities for the applicable Services under the respective Subscription Plan purchased by the Client, which are available for purchase and may incur an additional fee.

Subscription Auto-Renewal. 

To ensure uninterrupted service, the Subscription includes an automatic renewal option by default.

Renewal Period: the Subscription will automatically renew for a period equal in time to the original Subscription Term at the then-current price (subject to tax changes and excluding one-time promotional discounts).

Cancellation Policy: to avoid auto-renewal, the Licensee must cancel the Subscription prior to its expiration. For annual Subscriptions, a cancellation notice must be provided at least 30 (thirty) days prior to the expiration date.

Method of Cancellation: cancellation can be performed through the account settings on the Platform or by contacting the Licensor’s support team.

No Refunds: if the Licensee cancels the Subscription during an active Subscription Term, the Subscription will remain active until the end of the current period, but no refunds or credits will be issued for any unused portion of the term, subject to the provisions of Section 6.3.

6. Term and Termination. Suspension

These Terms shall become fully effective as of the registration date and remain in effect until the expiration of all paid or unpaid subscriptions underlying the Account, unless terminated earlier in accordance with these Terms.

Termination Methods

By Mutual Agreement: the Agreement may be terminated by mutual written agreement of the Parties at any time.

By the Licensee: the Licensee may terminate the Agreement with written notice to the Licensor at least 30 (thirty) calendar days in advance. In this case, the license fee paid is non-refundable and serves as monetary compensation for the early termination.

By the Licensor (For Cause): the Licensor may terminate due to a material breach of the Agreement or Mandatory Documents by the Licensee with a written notice at least 1 (one) calendar day in advance. The license fee paid is non-refundable and the unused portion is retained as a penalty for the violation.

By the Licensor (Without Cause): the Licensor may terminate in the absence of violations by the Licensee with a written notice at least 30 (thirty) calendar days in advance. In this case, the Licensor shall return the prorated portion of the license fee for the unused term

Refund Policy

General Rule: except as expressly set forth in these Terms or required by mandatory applicable law, all fees paid to the Licensor are non-refundable and non-cancellable. The Licensee acknowledges that the Product is provided on an "as-is" basis and the fees are paid for the right to access the Platform during the Subscription Term.

Exceptional Review: the Licensor may, at its sole and absolute discretion, consider a refund request only in the following limited circumstances:

• Verified Duplicate Billing: If the Licensee provides evidence of a technical error resulting in an accidental double charge for the same Subscription and the same period.
• Service Non-Availability: If a confirmed, critical technical failure on the Licensor’s side (excluding maintenance or third-party provider outages) renders the Product completely inaccessible for more than 72 (seventy-two) consecutive hours, and no workaround was provided.

Submission Process: all requests must be submitted in writing to the Licensor’s support team within 7 (seven) calendar days of the occurrence. Any refund, if granted, will be issued as a service credit towards future subscriptions unless otherwise decided by the Licensor.

No refunds shall be issued for partial use of the Subscription Term, "change of mind," or loss of interest in the Product.

Effect of Termination of License. Upon termination or expiration:

All rights granted to the Licensee shall terminate, and the Licensor may change the Account’s web address.

Data Export: it is the Licensee’s sole responsibility to export all data prior to termination.

Read-Only Mode: if the data is not deleted, the Licensor may, at its sole discretion, maintain the data in "Read-Only Mode" to allow export. However, the Licensor is under no obligation to do so and may delete the data at any time without notice after termination.

Liability: the Licensor shall not be liable to the Licensee or any third party for the deletion of data following termination. Termination does not relieve the Licensee from the obligation to pay any due Fees.

7. CONFIDENTIALITY

“Confidential Information” means any non-public information, technical data, or know-how, including but not limited to source code, algorithms, bot configurations, business plans, individual pricing, and customer lists, disclosed by one Party (the “Disclosing Party”) to the other Party (the “Receiving Party”), either directly or indirectly, in writing, orally, or by inspection of tangible objects. Information shall be considered confidential if it is designated as such or if it should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.

Each Party agrees not to disclose or transfer the confidential Information of the other Party to any third parties during the term of this Agreement and after its termination, except as expressly permitted herein or agreed upon in writing. Confidential Information shall not be used for purposes that contradict the objectives of this Agreement.

Each Party agrees to take the same strict precautions to protect the confidential Information as it would reasonably take with regard to its own confidential information.

Confidential Information may only be disclosed to those employees, contractors, or agents of the Party who have a "need to know" in order to perform their duties under this Agreement. A Party is not entitled, without the prior written consent of the other Party, to copy, record, or otherwise reproduce the Confidential Information, except as necessary for the performance of the Agreement.

Disclosure of Confidential Information shall not be considered a breach of the Agreement if performed in response to a written request from a government authority, court, or other state body acting within its competence. In such cases, the disclosing Party must promptly notify the other Party of the request (unless prohibited by law) to allow the other Party to seek a protective order.

The Licensee is strictly prohibited from transferring to third parties or publishing any results of benchmarking, comparisons with other products, or research on the properties of the Products without the prior written consent of the Licensor. The Licensor reserves the right to refuse such consent without providing reasons.

While these Terms are public, any specific commercial arrangements, individual discount rates, invoices, or customized service orders issued to the Licensee shall be treated as Confidential Information and may not be disclosed to third parties, except to professional advisors (legal, accounting) who are bound by professional secrecy.

8. RESPONSIBILITY

Limitation of Damages. The Licensor shall not be liable for any indirect, incidental, special, or consequential losses incurred by the Licensee or any third party, including but not limited to loss of profits, revenue, data, business opportunities, or the ability to use devices, even if the Licensor has been advised of the possibility of such losses. 

The Licensor is not responsible for the methods, purposes, and possible results of the Licensee's use of the Products.

The Licensee acknowledges and agrees that, despite the measures taken by the Licensor, no software can be fully protected from unlawful actions by third parties (e.g., "hacking" of databases, accounts, etc.), and the Licensor shall not be responsible for any losses incurred by the Licensee or third parties resulting from such actions.

Liability Cap. In any event, the total cumulative liability of the Licensor under this Agreement shall not exceed the amount of the License Fee actually paid by the Licensee to the Licensor for the specific Product during the 1 (one) month immediately preceding the event that gave rise to the liability.

Third-Party Actions and Hacking. The Licensee acknowledges that no software can be fully protected from unlawful third-party actions. The Licensor shall not be responsible for losses resulting from hacking, database breaches, or unauthorized access, provided the Licensor has implemented reasonable industry-standard security measures.

Third-Party Communication Services. The Licensor is in no way affiliated with the copyright holders of third-party Communication Services (e.g., WhatsApp, Telegram). The Licensor is not responsible for their performance, availability, or changes to their terms of use.

Licensee’s Full Responsibility. The Licensee is solely and fully responsible for:

• All actions performed via the Platform using the Licensee’s authorization data;
• The content of all messages and compliance with applicable laws and third-party rights;
• Ensuring appropriate consents are obtained from end-users.

The Licensee is solely and fully responsible for the actions performed using the Products, including for the content of the messages and compliance with the requirements of applicable law and the rights of third parties when sending messages. If the Licensee's use of the Products has resulted in claims, lawsuits, and/or orders for damages (compensation) against the Licensor on the part of third parties and/or government agencies, or the initiation of an administrative offense case, the Licensee undertakes, upon the Licensor's request, to immediately provide him with all requested information related to the subject matter of the dispute, and to assist the Licensor in resolving such claims, as well as to reimburse all damages (including court costs, fines, additional taxes, penalties, fines), caused to the Licensor as a result of the presentation, consideration and execution of such claims, lawsuits, orders, as well as bringing to administrative responsibility in connection with the violation by the Licensee of the rights of third parties and/or applicable legislation when using the Product.

The Licensor is not responsible for non-fulfillment or improper fulfillment by the Licensee of the conditions set forth in Section 9 of the Terms. The Licensor is not responsible, including in cases of claims, lawsuits and/or orders for damages (compensation) against the Licensor by third parties and/or government agencies, or the initiation of an administrative offense case.

The Licensor shall not be held liable for any losses caused to the Licensee, the User, or any third party in connection with the use of the Product to transmit, receive, or provide any financial and/or payment information (including, but not limited to, the use of QR codes, payment links for online acquiring, personal authorization codes, or bank card data), which can be used to:

• pay and/or transfer funds in mobile applications of banks and bank terminals, as well as withdraw funds from ATMs;
• pay for and/or transfer digital currency or carry out the circulation of digital financial assets.

The Licensor does not bear any responsibility for any losses caused to the Licensee, the User, or any third party in the event of a violation of the Privacy Policy or the terms of non-disclosure of Confidential Information (Section 7 of these Terms) by the Licensee or the User.

The Licensee is solely responsible for all actions (as well as their consequences) within the framework of the use of Products by the User after authorization using up-to-date authorization data. All actions within or using the Products with the use of up-to-date authorization data are considered to be performed by the Licensee himself (an authorized User).

The Licensee is responsible for the security and safety of the means of access and use of the Products chosen by him (including, but not limited to, the use of complex passwords, ensuring their confidentiality, using two-factor authentication, exclusion of free access to equipment, distribution, audit and timely blocking of User access rights, etc.). In case of loss and (or) disclosure by the Licensee (including its Users), selection, unauthorized access or theft, as well as other methods of compromising the login and password, mobile phone or other equipment for accessing the Personal Account, the Licensee independently bears the risk of possible adverse consequences for him and is obliged to immediately inform the Licensor of these facts, change the password and restore the SIM card.

The Licensor is not responsible for the possible destruction, blocking, modification or copying of any data, as well as other consequences of any kind that may occur due to violation by the Licensee of the above requirements.

The Licensor has the right to refuse the User's request to restore access if it is impossible for the User to comply with the established procedure and if there is no confirmation that the User clearly belongs to the requested Personal Account or has the Licensee's confirmed authority to use the Products.

9. Privacy and security

Security.

The Licensor implements reasonable technical and organizational security measures designed to protect Licensee Data. Detailed information regarding these measures is available on the Company’s Security Page, as updated from time to time.

Privacy Policy.

By accessing the Platform, the Licensee acknowledges that the Licensor may collect and process Personal Data as described in the Privacy Policy (https://chat2desk.net/privacy-policy), which is incorporated into these Terms by reference.

Anonymous Information.

Notwithstanding any other provision of these Terms, we may collect, use Anonymous Information (defined below) relating to, or generated by your use of the Product and/or Sites, and disclose it for the purpose of providing, operating, improving and publicizing our products and services, including the Sites and Services, and for other business purposes.

 “Anonymous Information” means information which does not enable identification of an individual, such as de-identified, aggregated and/or analytics information.

Integration with a Third Party Service and User’s Data. 

Through the Services you may enable integrations with your Account, including, boards or Services within your Account (or a portion thereof), with Third Party Services, which will allow an exchange, transmission, modification or removal of data between us and the Third Party Services, including without limitation, the User Data, the scope of which is determined by the applicable actions set by such integration. You hereby acknowledge that any access, collection, transmission, processing, storage or any other use of data, including the User Data, by a Third Party Services, is governed by the Third Party Agreement, including any applicable privacy policy, and we are not responsible for any access, collection, transmission, processing, storage or any other use of data, including the User Data, by the Third Party Services or for such Third Party Services privacy and security actions, inactions or general practices. 

By integrating and/or using the Third Party Services, you acknowledge and agree that: 

• you are solely responsible for your compliance with applicable privacy restrictions, laws and regulations, including your use of the Third Party Services and other data activities you may conduct or may permit third parties, including the Third Party Services, to conduct; 
• the activities and use of the data by you and any other Users within the Account, may result in a modification and/or removal of data, either in the Account (i.e. User Data) and in the integrated Third Party Services. 

We shall have no obligation of any kind, for any such modification and/or removal of data, either in the Account with us and/or the integrated Third Party Services.

For the avoidance of doubt, as part of the use of the Product provided under the Agreement:

• The Licensee instructs the Licensor to process information about third parties uploaded by the Licensee, including personal data, in a composition determined by the Licensor independently, taking into account the functionality of the Products. Permitted actions (operations) with personal data include: collection, recording, storage, accumulation, systematization, clarification (updating, modification), extraction, use, transfer (provision, access) to third parties, including cross-border transfer to the territory of foreign states, depersonalization, blocking, deletion, destruction in accordance with with the rules for using the available Product functionality.
• The personal data specified in this section is processed by the Licensor on behalf of the Licensee for the purposes and within the scope of the Licensee's use of the Platform's functionality.
• The Licensee guarantees to the Licensor that he has obtained the appropriate consent of the person to process his personal data and transfer them to third parties, or that the Licensee is not obliged to obtain such consent in accordance with applicable law.
• The Licensee undertakes to respect the confidentiality of the personal data processed by him and to ensure their security, taking into account his own documentation.

 

10. TERM AND AMENDMENT OF THE OFFER AND MANDATORY DOCUMENTS

Effectiveness. These Terms become effective upon their posting on the Website or Platform at https://chat2desk.net/terms-of-use and remain in effect until revoked or amended by the Licensor. The version published at the aforementioned address shall be considered the only current and binding version of the Terms.

Right to Amend. The Licensor reserves the right to modify the terms of these Terms or any Mandatory Document, or to withdraw them entirely at any time at its sole discretion.

Notification of Changes. Information regarding amendments or the withdrawal of the Terms will be communicated to the Licensee via one of the following methods, at the Licensor’s choice:

By posting the updated version of the Terms at the specified internet address;

By sending a notice through the Licensee’s personal account on the Platform;

By sending an email to the address provided by the Licensee.

In case of withdrawal of the Terms or changes to the Terms, the latest version of the Terms shall come into effect upon posting the new version at the specified address, unless a different effective date is specified in the Terms or in such notice.

Unless otherwise expressly provided by this Terms or the relevant Mandatory Document, the Mandatory Documents specified in the Terms are approved, supplemented, and amended by the Licensor at its discretion, and such changes are communicated to the Licensee in the manner specified for notifying the Licensee about changes to the Terms .

Effective Date of Amendments. Unless a different date is specified in the notice, all changes to the Terms and Mandatory Documents become effective immediately upon the posting of the new version. The use of the Products (Licenses) is governed by the version of the Mandatory Documents in effect at the time the respective Order/Invoice is confirmed.

Licensee’s Responsibility to Review. The Licensee is obliged to independently and regularly review the Terms and Mandatory Documents for any updates.

Right to Terminate upon Disagreement. In the event that the Licensee does not agree with any changes made to the Terms, the Licensee has the right to terminate the Agreement in accordance with the procedure specified in Section 6 (Term and Termination) of these Terms. Continued use of the Product after the effective date of the changes shall be deemed as the Licensee’s full and unconditional acceptance of the new version of the Terms.

11. NOTICE REGARDING THIRD PARTIES

The use of such third-party materials by the Licensee is governed by the relevant provisions of this Agreement, the terms of use of the respective Third-Party Providers, and applicable copyright laws. The Licensee acknowledges that breach of third-party licensing terms shall be considered a material breach of these Terms.

12. FINAL PROVISIONS

Communications. The Parties agree that all notices, requests, and other correspondence shall be sent primarily via electronic communication channels, including email and the Licensor’s Platform. Such electronic notifications shall have full legal force and be equivalent to written documents.

Assignment. The Licensee may not assign or transfer its rights and obligations under this Agreement to any third party without the prior written consent of the Licensor. The Licensor may freely assign its rights under the Agreement to its affiliated entities without the Licensee’s consent.

Marketing. The Licensee hereby consents to the Licensor identifying the Licensee as a client, including the use of the Licensee’s logo in marketing materials and on the Website. The Licensor shall comply with any provided brand guidelines if such are submitted by the Licensee in writing.

Entire Agreement. As of the date of acceptance of these Terms, all prior written or oral agreements, contracts, or statements between the Parties regarding the subject matter hereof are superseded by these Terms and shall be null and void.